10 Questions to Ask a Moving Company

10 Questions to Ask a Moving Company

10 Questions to Ask a Moving Company: Choosing the right moving company is a pivotal decision in the moving process. To ensure a smooth and stress-free transition, it’s crucial to ask the right questions when vetting potential moving companies. In this guide brought to you by Moving Company Los Angeles, we’ll outline the ten essential questions to ask before making your final decision.

10 Questions to Ask a Moving Company

1. What Services Do You Offer? Understanding the range of services a moving company provides is vital. Inquire about packing, loading, unloading, and any additional services they offer. This ensures that your specific moving needs are met.

2. Are You Licensed and Insured? Confirm that the moving company is licensed and insured. A licensed company adheres to industry regulations, and insurance provides protection for your belongings during the move. Request proof of both before finalizing your decision.

3. How Do You Determine Moving Costs? Discuss the company’s pricing structure. Some movers charge by the hour, while others may provide a flat-rate. Understand the factors that contribute to the cost and ask about any potential additional fees. This transparency helps you budget effectively.

4. Can You Provide References? Ask for references from previous clients. A reputable moving company should have no hesitation in sharing customer testimonials or connecting you with individuals who have used their services. This firsthand information can offer valuable insights into the company’s reliability and professionalism.

5. What’s Your Experience with Similar Moves? Inquire about the moving company’s experience with moves similar to yours. Whether it’s a long-distance relocation, a specialty item transport, or a residential move, choosing a company with relevant experience can contribute to a more successful outcome.

6. How Do You Handle Damaged Items? It’s important to understand the moving company’s policy regarding damaged or lost items. Inquire about their claims process and how they handle compensation for any belongings that may be damaged during the move. Clear communication on this matter helps manage expectations.

7. Do You Have Any Subcontractors? Some moving companies hire subcontractors to assist with certain aspects of the move. If this is the case, ask about the subcontractors’ credentials and ensure they meet the same standards as the primary moving company. Consistency in service providers is crucial for a seamless experience.

8. What’s Your Cancellation Policy? Life can be unpredictable, and plans may change. Inquire about the moving company’s cancellation policy, including any associated fees. Understanding these terms in advance provides flexibility and avoids potential disputes.

9. How Will You Handle Delays? Ask about the company’s policy regarding delays. Delays can happen due to various reasons, such as weather conditions or unforeseen circumstances. Knowing how the moving company handles delays and communicates changes ensures that you are prepared for any unexpected situations.

10. What is Your Policy on Storage Solutions? If your moving plans involve storage, inquire about the moving company’s storage options. Ask about the facilities, security measures, and any additional costs associated with storing your belongings. Understanding their storage solutions ensures you have a comprehensive plan for both the moving and storage aspects of your transition.


Asking these ten essential questions when hiring a moving company is crucial for a successful and stress-free relocation. Moving Company Los Angeles is committed to providing you with the information and guidance needed to make informed decisions during your moving process. By addressing these key points, you can choose a moving company that aligns with your specific needs, ensuring a smooth transition to your new home.

Safe moving!